"...a well-respected and valued leader at PNM...we are disappointed to see him leave."
- Jeff Sterba, Chairman, CEO & President / PNM [9/00]

"Terry is a great team builder and leader...he moved our customer services operations from
incredulous to incredible...even amidst trouble & turmoil, Terry has steadily increased his scope
of business and strategic understanding...a tremendous asset to the company...in my opinion,
Terry Rister has been the most respected, experienced and capable
of Public Service Company of New Mexico's VP's!"
- Marc Christensen, Senior Vice President / PNM [1/98, 2/99 & 3/00]

"...a dynamic, hands-on manager who brings solutions to the table, not just problems...
candid and forthright—willing to "tell the emperor he has no clothes" when necessary...
Terry Rister is a leader of impeccable integrity and outstanding commitment."
- William Real, Executive Vice President / PNM [9/01]